{
  "name": "Peptide Checker public vendor transparency rubric",
  "updated": "2026-05-17",
  "scoringNote": "Scores are public only when evidence is sourced. Missing evidence is scored as missing evidence and is not inflated into scam, safety, or legality claims.",
  "criteria": [
    {
      "name": "Years in business",
      "points": 5,
      "description": "Verified founding date, ABN registration, archive records, and visible business continuity."
    },
    {
      "name": "Public batch records",
      "points": 15,
      "description": "Batch IDs visible without an account, with COAs linked to the exact batch."
    },
    {
      "name": "COA availability",
      "points": 15,
      "description": "Share of visible SKUs with public COAs dated within the last 12 months."
    },
    {
      "name": "Ownership transparency",
      "points": 8,
      "description": "Owner, operator, or responsible entity visible enough for a buyer to verify."
    },
    {
      "name": "Customer review aggregate",
      "points": 12,
      "description": "Trustpilot, ProductReview, forum, support, and complaint data, dated and sourced."
    },
    {
      "name": "Support response time",
      "points": 10,
      "description": "Monthly test email result and time to first useful response."
    },
    {
      "name": "Cold chain documentation",
      "points": 8,
      "description": "Whether temperature-sensitive handling is documented before payment."
    },
    {
      "name": "TGA enforcement history",
      "points": -20,
      "description": "Penalty for verified public enforcement action. No claim is made without a source."
    },
    {
      "name": "Founder visibility",
      "points": 5,
      "description": "Named human leadership, founder video, or verifiable operator identity."
    },
    {
      "name": "Right of reply respected",
      "points": 5,
      "description": "Whether the vendor responds to correction requests and disputed findings."
    },
    {
      "name": "Site clarity and terms",
      "points": 5,
      "description": "Returns, shipping, disclaimers, contact routes, and checkout terms are findable."
    },
    {
      "name": "Australian operation",
      "points": 7,
      "description": "Verifiable AU dispatch, AU support, AU entity, or AU operating footprint."
    },
    {
      "name": "Product diversity",
      "points": 5,
      "description": "Catalogue breadth, scored lightly so a focused operator is not unfairly punished."
    },
    {
      "name": "Pricing transparency",
      "points": 5,
      "description": "Prices visible without an account, no hidden fees, and no bait checkout path."
    }
  ]
}