What to check

  • Years in business: 5 points. Verified founding date, ABN registration, archive records, and visible business continuity.
  • Public batch records: 15 points. Batch IDs visible without an account, with COAs linked to the exact batch.
  • COA availability: 15 points. Share of visible SKUs with public COAs dated within the last 12 months.
  • Ownership transparency: 8 points. Owner, operator, or responsible entity visible enough for a buyer to verify.
  • Customer review aggregate: 12 points. Trustpilot, ProductReview, forum, support, and complaint data, dated and sourced.
  • Support response time: 10 points. Monthly test email result and time to first useful response.
  • Cold chain documentation: 8 points. Whether temperature-sensitive handling is documented before payment.
  • TGA enforcement history: -20 points. Penalty for verified public enforcement action. No claim is made without a source.

The fastest safe path is still the same: batch, COA, label, payment, support, and dispatch proof before trust.

Run the batch checker