What we found

Local ANZ Shopify competitor screening, 2026-03-15.

  • The local screening file recorded verified Shopify markers and AU currency signals.
  • A public support email was observed in the local crawl.
  • Homepage claims were noted as lab-grade research supply with COAs.

What still needs proof

  • COA claims need exact SKU and batch matching before a score is published.
  • Review aggregate and support response testing are pending.
  • Right-of-reply process has not been started.

Rubric status

Years in business5 pts

Verified founding date, ABN registration, archive records, and visible business continuity.

Evidence pending
Public batch records15 pts

Batch IDs visible without an account, with COAs linked to the exact batch.

Evidence pending
COA availability15 pts

Share of visible SKUs with public COAs dated within the last 12 months.

Evidence pending
Ownership transparency8 pts

Owner, operator, or responsible entity visible enough for a buyer to verify.

Evidence pending
Customer review aggregate12 pts

Trustpilot, ProductReview, forum, support, and complaint data, dated and sourced.

Evidence pending
Support response time10 pts

Monthly test email result and time to first useful response.

Evidence pending
Cold chain documentation8 pts

Whether temperature-sensitive handling is documented before payment.

Evidence pending
TGA enforcement history-20 pts

Penalty for verified public enforcement action. No claim is made without a source.

Evidence pending
Founder visibility5 pts

Named human leadership, founder video, or verifiable operator identity.

Evidence pending
Right of reply respected5 pts

Whether the vendor responds to correction requests and disputed findings.

Evidence pending
Site clarity and terms5 pts

Returns, shipping, disclaimers, contact routes, and checkout terms are findable.

Evidence pending
Australian operation7 pts

Verifiable AU dispatch, AU support, AU entity, or AU operating footprint.

Evidence pending
Product diversity5 pts

Catalogue breadth, scored lightly so a focused operator is not unfairly punished.

Evidence pending
Pricing transparency5 pts

Prices visible without an account, no hidden fees, and no bait checkout path.

Evidence pending

COA language is useful only when the certificate is public, current, and tied to the actual batch.

Compare against the public rubric

Right of reply

No public correction response has been logged for this profile yet. Vendors can request corrections with dated source links. Changes are published in the page history.

Submit a correction packet

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